Our Services

We embrace our moral and statutory responsibility to safeguard all children in our care

At Highlands we embrace our moral and statutory responsibility to safeguard all children in our care and to promote the welfare of all children, recognising the risks each child faces in their lives.

Staff seek to develop a safe and welcoming environment in an open culture where both children and adults feel valued, listened to and supported to talk about their concerns.

In Highlands, staff maintain a safe environment by:

  • Listening to children, being aware of their communication styles and understanding their behaviours
  • Informing children of their rights and supporting them to express their worries and concerns
  • Promoting alternative communication tools to allow all young people to express their views, wishes and feelings, such as ‘Mind of My Own’ interactive communication apps.
  • Promoting an open and transparent culture
  • Requiring staff to always share their concerns with the Manager
  • Training and supporting staff to develop a team culture where safeguarding, openness and accountability are paramount.

Our recruitment process adheres to Safer Recruitment Guidelines.
This comprehensive approach to Safer Recruiting ensures:

  • The staff at Highlands are recruited on the basis of their skills, but also their energy, emotional resilience, empathy and integrity.
  • We ensure compliance to the above legislation, recommendations, guidance and the code of practice published by the Disclosure & Barring Service (DBS) / Independent Safeguarding Authority,
  • We evidence our commitment to safeguarding and promoting the welfare of children and young people.